nawartoto Privacy Policy

This page describes what data we collect when you use nawartoto and how we keep that data protected. We at nawartoto handle your personal information with care, applying encryption and access controls to all account data, payment details, and gameplay records. Our privacy practices comply with regional data-protection standards and regional payment-processor requirements.

When you register on nawartoto, deposit via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or access our live-dealer tables and sportsbook, you share certain data with us. We use that data only to operate your account, process your deposits and withdrawals, settle your wagers, and prevent fraud. We do not sell your personal information to third parties, nor do we use it for marketing outside our platform.

This policy outlines what data we collect, who we share it with, how long we retain it, and what rights you have over your information.

Data We Collect When You Use nawartoto

We collect different categories of data depending on how you interact with our platform. When you register an account on nawartoto, we collect your full name, email address, phone number, and password. We require accurate information; false or misleading details during registration may result in account suspension.

During account verification — mandatory before your first withdrawal — we collect your national ID number, date of birth, and residential address. We use this information to verify your identity and prevent fraud. We also collect payment method details: your bank account number or e-wallet ID when you deposit. This allows us to process your transactions and route withdrawals back to your verified payment source.

When you use nawartoto, we log your gameplay activity: bets placed, games played, outcomes, winnings, and losses. This data helps us settle disputes and detect unusual account patterns. We collect your IP address, browser type, and device information for security purposes. We also log login timestamps and geographical locations from which you access our platform.

How We Use Your Data

We at nawartoto use your personal data for specific operational purposes. Your name, email, and account credentials allow us to authenticate your access and secure your account. Your payment method details enable deposit and withdrawal processing. Your gameplay records settle all bets and resolve disputes fairly.

We use your IP address and device information to detect fraud — such as multiple accounts from a single device or rapid, unusual access patterns from different countries. If we suspect fraudulent activity, we may request additional verification or temporarily restrict your account pending investigation. We also use aggregated, anonymized gameplay data to improve our platform — for example, tracking which live-dealer games attract the most players or how many accounts access our platform from Jakarta, Surabaya, Bandung, Medan, or Semarang.

We never use your data to contact you for marketing purposes outside nawartoto. We may send you service notifications — such as withdrawal confirmations, account alerts, or important policy updates — but we do not sell your email or phone number to advertisers. During major holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi, we may notify you of seasonal promotions, but only if you have not opted out of such communications.

Third Parties and Payment Processors

We at nawartoto partner with payment processors to handle your deposits and withdrawals. When you deposit via QRIS, e-wallet, mobile banking, local payment, online payment, or e-wallet, that provider receives your transaction details and may retain them according to their own privacy policy. When you transfer funds via mobile banking, local payment, online payment, or e-wallet, those banks process the transaction and keep a record according to banking regulations.

We share only the minimum information necessary with these processors: your name, account number or e-wallet ID, transaction amount, and transaction date. We do not share your password, account balance history, or gameplay records with payment processors. These partners are contractually bound to protect your data and may not use it for purposes beyond transaction processing.

Cookies, Tracking, and Your Browser

We at nawartoto use session cookies to keep you logged in during your visit. These cookies expire when you close your browser. We also use persistent cookies to remember your preferences — such as language selection or table-limit settings — across visits. You can disable cookies in your browser settings, but some nawartoto features may not function properly without them.

We do not use tracking pixels or third-party analytics to monitor your behaviour outside nawartoto. We use internal analytics to understand how players navigate our platform — for example, which sportsbook markets (Liga 1, Piala Indonesia, Piala AFF) are most popular or how long players spend at live-dealer tables. This data is anonymized and does not identify you personally.

Data Storage and Security on nawartoto

We store your data on encrypted servers. All data in transit — such as when you submit your login credentials or request a withdrawal — is protected by SSL encryption. Your password is hashed using industry-standard algorithms; we never store passwords in plain text. If you forget your password, we cannot recover it; instead, we issue a secure reset link to your registered email.

Our servers are located in secure data centres with physical access controls and backup power systems. We maintain automatic backups of your account data to prevent loss due to hardware failure. We do not disclose the exact geographical location of our servers, but we acknowledge that they may sit outside your home jurisdiction.

Data Retention and Account Deletion

We at nawartoto retain your account data as long as your account is active. If you request voluntary account closure, we retain your transaction records and identity verification documents for a minimum of seven years to comply with anti-money-laundering and tax regulations. This data is stored in a secure archive and is not used for any operational purpose.

If your account is suspended due to fraud or violation of our terms, we retain all associated data indefinitely to prevent re-registration and to support potential legal proceedings. You may request a copy of your stored data at any time; we provide it within 30 days. You may request deletion of non-regulatory data, but we may refuse if deletion would violate legal obligations.

Your Rights Regarding Your Data on nawartoto

You have the right to access, correct, and request deletion of your personal data on nawartoto. You may request a copy of all data we hold about you — including account settings, transaction history, and gameplay records — by contacting our support team. We provide this information at no cost within 30 days of request.

You may update your account email, phone number, or residential address directly through your account dashboard at any time. If you believe your data has been misused or your account compromised, contact us immediately. We investigate all data-breach claims within 48 hours and notify affected users accordingly.

Policy Updates and Contact Information

We at nawartoto may update this privacy policy from time to time. Material changes are communicated to all active users via email; you have seven days to review the updated policy before it takes effect. Continued use of nawartoto after the update date indicates your acceptance of the new privacy terms.

If you have questions about our privacy practices, contact our support team via in-app chat or email [email protected]. We respond to all data-privacy inquiries within 24 business hours. This privacy policy is effective as of the date listed on the Terms page; please refer there for the current effective date.